Picasso 100 Blue not charging issue fixed. Lack of Citroen Support

I have had a charging fault that proved impossible to diagnose by normal means. The charge light went out immediately the engine started but the battery didn't charge. First diagnosis was faulty alternator but changing this made no difference. Other expensive electronic diagnosis found no faults. Eventually I found there were a series of recalls outstanding on my car, one of which was a reprogramming of the ECU. This cured the charging fault and made the 100 Blue engine run much better. It became more flexible, much more like the earlier pre-Blue engine.
Citroen didn't inform me of these outstanding updates and there seems to be no way of fining out if your car is due updates. In the past Citroen always informed me of impending updates but say this is no longer their policy. Not good customer relations!

Citroen used to inform owners of recalls but have stopped unlike many other manufacturers.Lot or owners of older cars use othiceer, less expensive options for service.

Dobin wrote: ↑Thu Dec 05, 2019 3:40 pm I have had a charging fault that proved impossible to diagnose by normal means. The charge light went out immediately the engine started but the battery didn't charge. First diagnosis was faulty alternator but changing this made no difference. Other expensive electronic diagnosis found no faults. Eventually I found there were a series of recalls outstanding on my car, one of which was a reprogramming of the ECU. This cured the charging fault and made the 100 Blue engine run much better. It became more flexible, much more like the earlier pre-Blue engine.
Citroen didn't inform me of these outstanding updates and there seems to be no way of fining out if your car is due updates. In the past Citroen always informed me of impending updates but say this is no longer their policy. Not good customer relations!

Thank you for sharing the solution to 'BlueHDi not charging fault'

Citroen dealers should check for outstanding recalls, updates and check for fault codes as part of the service schedule. They should also check for software updates if the car comes in for a fault. You are in the hands of the Citroen dealers for this because there wont be many other garages that have access to Citroens database.