Radio reboots itself

Audio, ICE, Speakers, Head Unit, CD, CD Multi changer. If you have a question about any Citroen C3 related Audio, then this is the place.

Please indicate if there is a Citroen CD multi-changer, drawer or cubby under the CD/Radio, if there is the Navigation unit, CD or Radio options.
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Only post questions about AUDIO equipment in this topic please. In car entertainment, ICE, Android Auto, stereo and sat-nav are all welcome here
My Name: benitodyson

Member
Posts: 2
Joined: Mon Oct 19, 2020 6:23 pm
Model: C3 2013-2017 Facelift A51
Year: 2016 (16)
Engine Size: 1.2
Fuel Type: Petrol
Mileage: 12000
Trim Level: VTR+
Gearbox: Manual 5 speed
DPF: No
LHD or RHD: RHD (UK)

Post

The radio in my 2016 c3 has just started to reboot itself. Some days it's very frequent and other days not so. It reboots then I hear a clicking under the passenger side dash.
I video it occurring see youtube link.
Any ideas thanks

https://youtu.be/LYxZWO3CTbc
My Name: routemaster1

C3 Master
Posts: 216
Joined: Fri Mar 08, 2019 4:32 pm
Model: C3 2017-on. The new C3
Year: 2019 (19)
Engine Size: 1.2
Fuel Type: Petrol
Mileage: 300
Trim Level: Flair
Gearbox: Manual 6 speed
DPF: No
LHD or RHD: RHD (UK)
Engine name: EB2DT-EB2ADT PureTech 3-Cylinder (110 PS)
Been thanked: 63 times

Post

benitodyson wrote: Mon Oct 19, 2020 6:44 pm The radio in my 2016 c3 has just started to reboot itself. Some days it's very frequent and other days not so. It reboots then I hear a clicking under the passenger side dash.
I video it occurring see youtube link.
Any ideas thanks

https://youtu.be/LYxZWO3CTbc
There are many threads on 4 different Citroen forums concerning touchscreens rebooting. All of them are 2016 cars, and there are several theories. One is that it only occurs with the DAB radio tuned to BBC stations, some claim it concerns the use of Bluetooth and the Track and Trace App.
My Name: benitodyson

Member
Posts: 2
Joined: Mon Oct 19, 2020 6:23 pm
Model: C3 2013-2017 Facelift A51
Year: 2016 (16)
Engine Size: 1.2
Fuel Type: Petrol
Mileage: 12000
Trim Level: VTR+
Gearbox: Manual 5 speed
DPF: No
LHD or RHD: RHD (UK)

Post

Thanks for your reply.
Unfortunately for my other reboots on any DAB or FM stations and I've tried with no phones connected.
It's only just started after me owning the car for the past two years.
It's a bummer
My Name: routemaster1

C3 Master
Posts: 216
Joined: Fri Mar 08, 2019 4:32 pm
Model: C3 2017-on. The new C3
Year: 2019 (19)
Engine Size: 1.2
Fuel Type: Petrol
Mileage: 300
Trim Level: Flair
Gearbox: Manual 6 speed
DPF: No
LHD or RHD: RHD (UK)
Engine name: EB2DT-EB2ADT PureTech 3-Cylinder (110 PS)
Been thanked: 63 times

Post

benitodyson wrote: Wed Oct 21, 2020 1:08 pm Thanks for your reply.
Unfortunately for my other reboots on any DAB or FM stations and I've tried with no phones connected.
It's only just started after me owning the car for the past two years.
It's a bummer
There is a post on a different Citroen site that agents are aware, it needs a software update not covered by warranty (2016 cars would not have a warranty, I don't know if this applies if have extended warranty) at a cost of ~£80.
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