Audio System cutting out

Audio, ICE, Speakers, Head Unit, CD, CD Multi changer. If you have a question about any Citroen C3 related Audio, then this is the place.

Please indicate if there is a Citroen CD multi-changer, drawer or cubby under the CD/Radio, if there is the Navigation unit, CD or Radio options.
Forum rules
Only post questions about AUDIO equipment in this topic please. In car entertainment, ICE, Android Auto, stereo and sat-nav are all welcome here
My Name: Ian B

Member
Posts: 1
Joined: Fri Apr 30, 2021 10:27 am
Model: C3 2013-2017 Facelift A51
Year: 2016 (16)
Engine Size: 1.2
Fuel Type: Petrol
Mileage: 30000
Trim Level: Other
Gearbox: Manual 5 speed
DPF: No
LHD or RHD: RHD (UK)
Engine name: EB2F PureTech 3-Cylinder (82 PS)

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I have a 2016 C3 Platinum model. Recently the audio system has been cutting out every 2 minutes whilst travelling or stationary, then recovering after about 25 seconds. Any thoughts, suggestions as to the fault welcome !
My Name: routemaster1

C3 Master
Posts: 216
Joined: Fri Mar 08, 2019 4:32 pm
Model: C3 2017-on. The new C3
Year: 2019 (19)
Engine Size: 1.2
Fuel Type: Petrol
Mileage: 300
Trim Level: Flair
Gearbox: Manual 6 speed
DPF: No
LHD or RHD: RHD (UK)
Engine name: EB2DT-EB2ADT PureTech 3-Cylinder (110 PS)
Been thanked: 63 times

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Ian B wrote: Fri Apr 30, 2021 10:38 am I have a 2016 C3 Platinum model. Recently the audio system has been cutting out every 2 minutes whilst travelling or stationary, then recovering after about 25 seconds. Any thoughts, suggestions as to the fault welcome !
There are a huge number of posts on multiple forums about issues with touchscreens almost exclusively on 2016 cars. This seems to be related to using the audio equipment on DAB BBC channels. A software update seems to be the solution, but as my (now written off) car didn't ever suffer from this, I'm not sure which update is required. You could get it done by Citroen if the agent is clued in although I suspect many will deny all knowledge.
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