Android Auto and AUX not working (new C3)

Audio, ICE, Speakers, Head Unit, CD, CD Multi changer. If you have a question about any Citroen C3 related Audio, then this is the place.

Please indicate if there is a Citroen CD multi-changer, drawer or cubby under the CD/Radio, if there is the Navigation unit, CD or Radio options.
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Only post questions about AUDIO equipment in this topic please. In car entertainment, ICE, Android Auto, stereo and sat-nav are all welcome here
My Name: remek

Member
Posts: 1
Joined: Wed Nov 29, 2017 12:34 pm
Model: C3 2017-on. The new C3
Year: 2017 (17)
Engine Size: 1.2
Fuel Type: Petrol
Mileage: 6800
Trim Level: Other
Gearbox: Manual 5 speed
DPF: No
LHD or RHD: LHD (Europe)
Engine name: EB2F PureTech 3-Cylinder (82 PS)

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Hello Guys,
this is my very first topic on this forum so I'd like to introduce myself. I'm Remek, Poland, have new C3 since 06.2017.

The problem appeared with Android auto and AUX input in the same time. It just stopped working. I mean it's possible to connect my android mobile through BT, it's possible to make a call, it's even possible to listen to music stored on external USB memory connected to USB port.
It's just not possible to make android auto working - for example I'm unable to run Google Maps (I was using it extensively for few months, by two android mobiles, so I guess I know how to do it). Some day it just stopped. Few days later I've discovered that I'm also unable to find AUX as a source for the music player (I guess it happened in the same time).
Of course I did try to use few different cables, didn't help.

Yeah, I know it's a new car and I need to connect to a dealer (and for sure I did it, just waiting for a visit) but wanted to know if any of you had the same problem.
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My Name: C3CAR

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Posts: 2741
Joined: Wed May 04, 2011 10:01 am
Model: C3 2002-2005, Original shape model
Year: 2002 (02)
Engine Size: 1.4 (16v)
Fuel Type: Diesel
Mileage: 140000
Trim Level: Exclusive
Gearbox: Manual 5 speed
DPF: No
LHD or RHD: RHD (UK)
Engine name: DV4 16-valve diesel (90 PS)
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Hi Remek
remek wrote:Yeah, I know it's a new car and I need to connect to a dealer (and for sure I did it, just waiting for a visit)
Did the dealer fix it with a reset, software update or change the whole unit?
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