won't engage in 5th or reverse

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My Name: Rhe1718

Member
Posts: 1
Joined: Fri Apr 23, 2021 10:02 am
Model: C3 2017-2020, The New C3
Year: 2020 (70)
Engine Size: 1.2
Fuel Type: Petrol
Mileage: 800
Trim Level: Flair
Gearbox: Manual 5 speed
DPF: No
LHD or RHD: RHD (UK)
Has thanked: 2 times

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New c3 under 900 miles on clock. Suddenly today, the car won't engage in 5th or reverse - it feels like there is something blocking the movement. Fortunately I managed to get home after the school run, citroen assist will not help as the car is driveable - not sure how as unable to reverse or go into 5th. My local dealership won't see us for a week. Anyone else had a similar problem? Any suggestions?
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My Name: C3driver52

Guru
Posts: 2056
Joined: Sat Apr 30, 2011 7:40 pm
Model: C3 2002-2005, Original shape model
Year: 2003 (03)
Engine Size: 1.4 i
Fuel Type: Petrol
Mileage: 79984
Trim Level: VTR+
Gearbox: Manual 5 speed
DPF: No
LHD or RHD: RHD (UK)
Engine name: TU3 (75 PS)
Has thanked: 165 times
Been thanked: 85 times

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Rhe1718 wrote: ↑Fri Apr 23, 2021 10:07 am New c3 under 900 miles on clock. Suddenly today, the car won't engage in 5th or reverse - it feels like there is something blocking the movement. Fortunately I managed to get home after the school run, citroen assist will not help as the car is driveable - not sure how as unable to reverse or go into 5th. My local dealership won't see us for a week. Anyone else had a similar problem? Any suggestions?
Hello

Park it nose into a wall, facing down hill.

Then call Citroen Assist and say you can't drive it :)

It needs to go in for repair, maybe a Friday afternoon or a Monday morning car?

The dealership you purchased it from should take responsibility and should provide you with something to drive while your is not. Maybe ask them to pay for the hire car up to the point they can take it in?
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My Name: routemaster1

C3 Master
Posts: 224
Joined: Fri Mar 08, 2019 4:32 pm
Model: C3 2017-2020, The New C3
Year: 2019 (19)
Engine Size: 1.2
Fuel Type: Petrol
Mileage: 300
Trim Level: Flair
Gearbox: Manual 6 speed
DPF: No
LHD or RHD: RHD (UK)
Engine name: EB2DT-EB2ADT PureTech 3-Cylinder (110 PS)
Been thanked: 68 times

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I would suggest getting in touch with Citroen Assist again. The car may be driveable if you can't use 5th gear, but I would suggest inability to engage reverse would make it undriveable. If it happened to me no, not only would I not be able to get the car off my drive, but my daughter's car and our C4GP would be stuck as well.
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