Rear shock absorbers gone after 14,000 miles !!!!

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My Name: swerve

Contributor
Posts: 8
Joined: Sat Dec 28, 2013 8:29 pm
Model: C3 2009-2013, New shape (A51)
Year: 2011 (11)
Engine Size: I dont know
Fuel Type: Petrol
Mileage: 15000
Trim Level: VTR+
Gearbox: Manual 5 speed
DPF: No

Post

Only had my C3 1.4VTR+ 4 weeks and after hearing a knocking sound from the rear i decided to take it back to the garage. They think it is the rear shock absorbers but im amazed at this on a car with such low mileage. Are they a problem area on my model ??? Also, im now in a battle with the dealership (Perrys Vauxhall) as they are saying I need to take it back to Citroen as it still should be under warranty. Are they correct in making me sort with a citroen dealer?? It is a october 2011 plate so just over 2 years old. How long is my warranty with citroen?? Any help would be appreciated.
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My Name: C3driver52

Guru
Posts: 1943
Joined: Sat Apr 30, 2011 7:40 pm
Model: C3 2002-2005, Original shape model
Year: 2003 (03)
Engine Size: 1.4 i
Fuel Type: Petrol
Mileage: 79984
Trim Level: VTR+
Gearbox: Manual 5 speed
DPF: No
LHD or RHD: RHD (UK)
Engine name: TU3 (75 PS)
Has thanked: 116 times
Been thanked: 68 times

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Hi swerve,

I don't see a recall for rear suspension, only the front for your year. I am not aware of it being a known problem.

Your contract is with the dealer you bought the car from, so they are the one that should be dealing with it. There is nothing stopping the dealer taking the car and passing it on to Citroen. I guess the are trying to cut out the middle man.

If the dealer is being a pain, you could contact Citroen yourself, it may just be easier in the end. What have you got to loose?
My Name: swerve

Contributor
Posts: 8
Joined: Sat Dec 28, 2013 8:29 pm
Model: C3 2009-2013, New shape (A51)
Year: 2011 (11)
Engine Size: I dont know
Fuel Type: Petrol
Mileage: 15000
Trim Level: VTR+
Gearbox: Manual 5 speed
DPF: No

Post

Ok, many thanks for your advise. What was the problem with the front suspension with the recall?? is there anything i could check or do to see if mine is ok ??
User avatar
My Name: C3driver52

Guru
Posts: 1943
Joined: Sat Apr 30, 2011 7:40 pm
Model: C3 2002-2005, Original shape model
Year: 2003 (03)
Engine Size: 1.4 i
Fuel Type: Petrol
Mileage: 79984
Trim Level: VTR+
Gearbox: Manual 5 speed
DPF: No
LHD or RHD: RHD (UK)
Engine name: TU3 (75 PS)
Has thanked: 116 times
Been thanked: 68 times

Post

swerve wrote:Ok, many thanks for your advise. What was the problem with the front suspension with the recall?? is there anything i could check or do to see if mine is ok ??
This is the link https://www.dft.gov.uk/vosa/apps/recalls ... ON&tx=VOSA

see if yours falls in the range of cars affected, if it does, then call citroen to see if the car has already been checked/modified.
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