2014 power steering problem

Questions not related to the fuel type, like Manual Gearbox, Body Work, Lights, Interior trim and Seats, Steering, Brakes, Beeping, Wheels and Tyres to be asked in this topic only.

Audio has its own section - see further down the page.

Please provide as much information as you think may be relevant like recent work on the car and you can attach photographs directly to your topic using the form below the text box.
Forum rules
One question per topic.
No Engine questions
Think: Manual Gearbox, Seats, Bodywork, Lighting, Interior, A/C, Heater, Wheels, Steering, Brakes, Tyres and Suspension
My Name: Misscatty

Member
Posts: 1
Joined: Thu Sep 15, 2022 6:02 pm
Model: C3 2013-2017 Facelift A51
Year: 2014 (14)
Engine Size: I dont know
Fuel Type: Petrol
Mileage: 25000
Trim Level: NA
Gearbox: Manual 5 speed
DPF: No
LHD or RHD: RHD (UK)

Post

Hi, my Auntie has a 2014 C3 with very low mileage, about 25k I think. Her car has an intermittent problem when she starts it up. It beeps and there is a warning light (steering wheel and an exclamation mark I think) and the steering wheel is so heavy she can’t budge it. Turning the Ignition many times seems to resolve it.

She took it to a local garage but they could not find any faults. Halfords checked the battery and it’s 99% so she booked it into the Citroen dealer for them to check. They have had it for 3 days and have not found any fault codes and have phoned her today to say they don’t know what’s wrong but they want to replace parts at a cost of over £2000!

I’ve told her not to pay for anything other than diagnostics. She is in her 70s and naturally panics when the steering goes, she would just do what they suggest but I think they are ripping her off!

Can anyone suggest what the fault could be? We have a good local garage that can do repairs and I would rather she took it there than pay over the odds at Citroen.

Thanks
Top
User avatar
My Name: Ozvtr

Moderator
Posts: 1253
Joined: Wed Jul 10, 2019 3:31 am
Model: C3 2002-2005, Original shape model
Year: 2003 (53)
Engine Size: 1.4 (8v)
Fuel Type: Petrol
Mileage: 80000
Trim Level: Other
Gearbox: Automatic PRND
DPF: No
LHD or RHD: RHD
Engine name: TU3 (75 PS)
Location: Brisbane, Australia.
Has thanked: 63 times
Been thanked: 374 times

Post

Welcome.

Typically intermittent power steering failures are related to the battery, but not always. However I don't know how Halfords checked the battery. If the battery looks new, I would give them the benefit of the doubt. If the battery looks old, well, I would suspect it. Typical battery life is 4 years, which means that if the battery has only been replaced once in the cars life, then that battery is most likely due to be replaced. Even new batteries can be bad "out of the box".
There are potentially a number of (random) things that could go wrong but telling you to "check everything" is unproductive.
If you have a good local garage, they should be able to give it the once over and potentially find something.
Ask them to concentrate on the charging system. Who knows, they may be au fait with electric power steering?
Top
User avatar
My Name: Arfur Dent

Guru
Posts: 3546
Joined: Sat Jul 23, 2011 3:47 pm
Model: C3 2002-2005, Original shape model
Year: 2002 (52)
Engine Size: 1.4 (16v)
Fuel Type: Diesel
Mileage: 100000
Trim Level: Exclusive
Gearbox: Manual 5 speed
DPF: No
LHD or RHD: RHD (UK)
Engine name: DV4 16-valve diesel (90 PS)
Has thanked: 355 times
Been thanked: 139 times

Post

Hi

Common problem with the electronic power steering on the Citroen C3 is in these topics: Citroen C3 Power Steering Fix for C1400 or C1413 and

Citroen C3 Power Steering Intermittent (FIX)
You can add an avatar to your account - Avatar or change your vehicle details - Car Bio or even add a signature to your posts - Signature. But this is not all you can do in the User Control Panel :)
Top
  • Similar Topics
    Replies
    Views
    Last post

Return to “Questions about a Citroen C3 not related to the fuel type”