I am new to this forum. Hopefully a couple of problems I have can be answered here or least have me pointed in the right direction

My wife's C3 a 16v 1400cc manual BE4/5 gearbox, 03 model, has developed a gear selection problem....
When trying to engage first it kicks backs out of gear and will not stay selected. All other gears seem fine, just first. (Though reverse has always been a bit indecisive! Sometimes it hasn't selected though this seems more about technique...)
It was lent to my daughter and her boyfriend over Christmas when this happened on their way back to Bath from London. A phone call was received saying the car had broken down, making funny noises, and they were at the side of the motorway. Not sure how or what happened exactly as I have driven the car from its resting place to my drive (about 2 miles ) without any noises but definitely without first gear.
Now I expect this is "new" gearbox territory but is there any particular issues I should look for first?
Also if new box required anyone recommend a supplier (cheap) of recon/ second-hand boxes?
Or does anyone have any workshop manual info on stripping these boxes as Haynes definitely doesn't!
Many thanks for any help.