Selected gears not appearing on display

If you have Automatic gearbox problems or issues that would only affect an Auto, please ask here.

Please provide as much information as possible including photos you have taken and uploaded directly to the topic.
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One question per topic about an Auto or semi-auto gearbox can be posted in this section
No engine questions
Think: Auto not changing up or down, snowflake/sport flashing, flappy paddles, actuator fault and sensodrive not changing gear.
My Name: tommy_xx84

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Posts: 34
Joined: Wed Dec 08, 2021 6:35 am
Model: C3 2009-2013, New shape (A51)
Year: 2013 (13)
Engine Size: 1.6
Fuel Type: Petrol
Mileage: 80000
Trim Level: VTR+
Gearbox: Automatic PRND
DPF: No
LHD or RHD: RHD
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Hi evryone,
just purchased a second hand citroen C3 2013 auto which is not displaying the selected gears (nor the sport/snow indicators) on the display.

It has been scanned by the shop (not sure how generic the OBD scanner was) and it came back clean on all modules.

No warning or flashing lights.

Car drives fine (or are least it seems to me). No lack in power, responsiveness etc.

Had a look on here but i couldn't find anything similar (everyone that seems to have similar issue had sport/snow flashing lights or troubles with shifting/power etc)

Does anyone have had (or have knowledge) of such issue?

I'm planning to get the lexia and the cable (but it might take a while).
In the meantime, if safe to do, i was thinking to try the BSI reset procedure (battery etc etc) to see if anything changes.

Any advise will be highly appreciated.

Cheers 👍👍👍
My Name: Citroen-Driver

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Posts: 212
Joined: Mon Dec 18, 2017 12:10 am
Model: C3 Pluriel - with or without roof
Year: 2003 (53)
Engine Size: 1.6 (16v)
Fuel Type: Petrol
Mileage: 30000
Trim Level: VTR+
Gearbox: Manual 5 speed
DPF: No
LHD or RHD: RHD (UK)
Engine name: ET3 16-valve (90 PS)
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tommy_xx84 wrote: Wed Dec 08, 2021 6:48 am Hi evryone,
just purchased a second hand citroen C3 2013 auto which is not displaying the selected gears (nor the sport/snow indicators) on the display.

It has been scanned by the shop (not sure how generic the OBD scanner was) and it came back clean on all modules.

No warning or flashing lights.

Car drives fine (or are least it seems to me). No lack in power, responsiveness etc.

Had a look on here but i couldn't find anything similar (everyone that seems to have similar issue had sport/snow flashing lights or troubles with shifting/power etc)

Does anyone have had (or have knowledge) of such issue?

I'm planning to get the lexia and the cable (but it might take a while).
In the meantime, if safe to do, i was thinking to try the BSI reset procedure (battery etc etc) to see if anything changes.

Any advise will be highly appreciated.

Cheers 👍👍👍
Hi

The sensodrive doesn't have sport and snow indicators because it is a robot controlled gearbox with a clutch.
My Name: tommy_xx84

Top Contributor
Posts: 34
Joined: Wed Dec 08, 2021 6:35 am
Model: C3 2009-2013, New shape (A51)
Year: 2013 (13)
Engine Size: 1.6
Fuel Type: Petrol
Mileage: 80000
Trim Level: VTR+
Gearbox: Automatic PRND
DPF: No
LHD or RHD: RHD
Has thanked: 10 times
Been thanked: 2 times

Post

right... i thought that was the name...
then it's the normal PRDN with the 2 buttons sport/snow...

question still stands i guess then 🤪🤪

everything works fine (sport/snow mode, auto gear shifting, manual gear shifting)...
simply no feedback on the display (no PRDN, current gear when on manual nor sport/snow indicator when in auto)
My Name: tommy_xx84

Top Contributor
Posts: 34
Joined: Wed Dec 08, 2021 6:35 am
Model: C3 2009-2013, New shape (A51)
Year: 2013 (13)
Engine Size: 1.6
Fuel Type: Petrol
Mileage: 80000
Trim Level: VTR+
Gearbox: Automatic PRND
DPF: No
LHD or RHD: RHD
Has thanked: 10 times
Been thanked: 2 times

Post

for instance... stick on P... nothing on display
Citroen C3 dashboard not showing selected gear
Citroen C3 dashboard not showing selected gear
Citroen C3 automatic gear selector
Citroen C3 automatic gear selector
Citroen_c3_automatic_gear_selector.jpg (44.02 KiB) Viewed 333 times
My Name: Citroen-Driver

C3 Master
Posts: 212
Joined: Mon Dec 18, 2017 12:10 am
Model: C3 Pluriel - with or without roof
Year: 2003 (53)
Engine Size: 1.6 (16v)
Fuel Type: Petrol
Mileage: 30000
Trim Level: VTR+
Gearbox: Manual 5 speed
DPF: No
LHD or RHD: RHD (UK)
Engine name: ET3 16-valve (90 PS)
Has thanked: 35 times
Been thanked: 38 times

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Citroen C3 A51 Dashboard Screen
Citroen C3 A51 Dashboard Screen
Citroen_C3_A51_Dashboard_screen.jpg (57.6 KiB) Viewed 329 times

The 'screen' should show quite a lot of information, not just the gear selected.

I don't see an option to disable the selected gear display in the manual, so it would be worth checking that the other expected features of the display are working as it may not be a gear box fault, but rather a fault with showing information on the display.

One of the good reasons to fully inspect (and test the features) of a car, before parting with any money because these faults can be very difficult to track down :|
My Name: tommy_xx84

Top Contributor
Posts: 34
Joined: Wed Dec 08, 2021 6:35 am
Model: C3 2009-2013, New shape (A51)
Year: 2013 (13)
Engine Size: 1.6
Fuel Type: Petrol
Mileage: 80000
Trim Level: VTR+
Gearbox: Automatic PRND
DPF: No
LHD or RHD: RHD
Has thanked: 10 times
Been thanked: 2 times

Post

everything else is on the display when activated (cruise control, limit, etc etc)...
the only missing bits, as mentioned, are

the selected gear (PNRD 1234 any related symbols)
snow/sport indicators

can take further pictures with those on, but i don't see any benefit in doing that...
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My Name: C3CAR

Guru
Posts: 2634
Joined: Wed May 04, 2011 10:01 am
Model: C3 2002-2005, Original shape model
Year: 2002 (02)
Engine Size: 1.4 (16v)
Fuel Type: Diesel
Mileage: 140000
Trim Level: Exclusive
Gearbox: Manual 5 speed
DPF: No
LHD or RHD: RHD (UK)
Engine name: DV4 16-valve diesel (90 PS)
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Probably best to hook it up to lexia clone tool and look at the gearbox ecu, the display ecu and their configuration. I don't see it as a common fault, so some digging would be needed.
My Name: tommy_xx84

Top Contributor
Posts: 34
Joined: Wed Dec 08, 2021 6:35 am
Model: C3 2009-2013, New shape (A51)
Year: 2013 (13)
Engine Size: 1.6
Fuel Type: Petrol
Mileage: 80000
Trim Level: VTR+
Gearbox: Automatic PRND
DPF: No
LHD or RHD: RHD
Has thanked: 10 times
Been thanked: 2 times

Post

Yes, that has always been the plan after having tried the BSI reset procedure with no luck.

I just hoped that maybe someone else might have experienced (or dealt with) something similar in the meantime as it'll take a while to get the tool delivered to Australia 🤪🤪

btw... i found this seller on ebay that told me this is what i need... Can anyone confirm if it is the right tool for the job?

https://www.ebay.com.au/itm/REV-C-LEXIA ... 635-2958-0
My Name: tommy_xx84

Top Contributor
Posts: 34
Joined: Wed Dec 08, 2021 6:35 am
Model: C3 2009-2013, New shape (A51)
Year: 2013 (13)
Engine Size: 1.6
Fuel Type: Petrol
Mileage: 80000
Trim Level: VTR+
Gearbox: Automatic PRND
DPF: No
LHD or RHD: RHD
Has thanked: 10 times
Been thanked: 2 times

Post

Citroen-Driver wrote: Wed Dec 08, 2021 10:47 am One of the good reasons to fully inspect (and test the features) of a car, before parting with any money because these faults can be very difficult to track down :|
Car and all the features were fully inspected and tested.
Car came clean from a scan made at the shop (not sure how "detailed" the tool could be/go)

Reason why we decided to go anyway with it is because it seemd to me that it might have been just a misconfiguration on modules as everything else is spot on on the car
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My Name: C3CAR

Guru
Posts: 2634
Joined: Wed May 04, 2011 10:01 am
Model: C3 2002-2005, Original shape model
Year: 2002 (02)
Engine Size: 1.4 (16v)
Fuel Type: Diesel
Mileage: 140000
Trim Level: Exclusive
Gearbox: Manual 5 speed
DPF: No
LHD or RHD: RHD (UK)
Engine name: DV4 16-valve diesel (90 PS)
Has thanked: 154 times
Been thanked: 90 times

Post

tommy_xx84 wrote: Wed Dec 08, 2021 9:44 pm

btw... i found this seller on ebay that told me this is what i need... Can anyone confirm if it is the right tool for the job?
Yes, that is it. Did you read my link to see what is required to run it?
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