Hey folks
I attempted to run a diagnostics on my 2007

C3 in order to activate my AUX input on my radio, however when I connect my lexia to the obd it reads the VIN successfully, but when I try to run a global diagnostics on the car, I get 'NO' in the boxes for all the items under communication. Even when I try to run individual diagnostics, there is no communication.
I tried to test my set up on my

2003 C3, and with the same tools, I get the diagnostics done without a problem, so my program and scanning tool seem to be working fine.
Does anyone know what could be causing this issue?
Thanks.